China Railway No.2 Engineering Group is a leading state-owned construction enterprise in China with extensive experience in highways, bridges, and large-scale infrastructure projects. The first phase of the Guangxi Cang–Zhao Expressway is a key regional transportation project with a total length of 113 kilometers through 21 key transportation projects and 7 expressway projects receiving high-level attention from the Guangxi Party Committee and Government, Which will across the Guangdong–Hong Kong–Macao Greater Bay Area.
Products & Solution
In response to the project’s characteristics, Jinchen Zhihui customized two complete sets of Cantilever forming travellers for different stage.
We are committed to providing all-round, efficient and professional after-sales services for cantilever forming travellers applied in construction projects, and our core service commitments are as follows:
1. 24/7 Responsive Service We offer round-the-clock technical consultation and request reception via dedicated hotlines and email, with a response within 2 hours for all after-sales demands to ensure timely feedback.
2. Fast On-site Deployment For emergency on-site service needs (fault repair, on-site guidance, etc.), our professional technical team will be arranged to arrive at the construction site according to client's request.
3. Professional Technical Support Our on-site team consists of senior engineers with rich experience in cantilever forming traveller construction and maintenance, who provide tailored solutions, standardized operation guidance and fault root cause analysis to ensure the equipment meets construction technical standards.
4. Reliable Spare Parts Supply We guarantee the long-term supply of original matching spare parts for cantilever forming travellers, with fast delivery and genuine product assurance to avoid construction delays caused by parts shortage.
5. Whole-cycle Follow-up Service After the completion of on-site service, we conduct a follow-up return visit within 7 working days and provide regular maintenance reminders during the whole construction period. We also offer permanent technical archive management for the equipment to track its operation status in real time.
6. Guaranteed Service Quality All after-sales service processes comply with industry construction specifications; the service effect is subject to joint acceptance by both parties, and we will provide free re-service support if the same fault recurs due to non-human factors within the service guarantee period.
